Frequently Asked Questions
Everything you need to know about our luxury collections and services.
How long does it take to receive my order?
Standard domestic shipping typically takes 5-7 business days, while international orders can take 10-14 business days depending on customs processing.
What is your return policy for evening wear?
We accept returns on unworn items with all original tags attached within 14 days of delivery. Please note that custom-made or altered gowns are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. Our garments generally follow standard US sizing, but we recommend professional measurements for our couture pieces.
Can I request a custom design or alteration?
We offer bespoke services for our Bridal and Couture collections. Please contact our concierge team to schedule a consultation with our design atelier.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.